Motorola Mobility Japan (hereinafter referred to as Motorola) will use "mobile data communication" on the SIM-free smartphones (smartphones) "moto g30", "moto g10" and "moto g9 play" (both manufactured by Motorola Mobility) sold by the company on the 1st. Even if you turn it on after turning it off, the antenna pictogram does not stand and mobile data communication is not established. As a result of the investigation, the company found that there was a problem in the part that synchronizes the settings of the application and the modem of each product, and that one of them remained blocked and the resumption of mobile data communication was stopped. That. Therefore, if the event occurs, we are instructing you to try a method of restarting and resetting the settings as a first aid measure. In addition, software updates to fix this bug will be delivered via the network (OTA) sequentially from Wednesday, June 2 for moto g30 and moto g10, and sequentially from the second week of June for moto g9 play. .. The company apologizes for causing a great deal of inconvenience. The moto g30, moto g10, and moto g9 play are all from Motorola's entry as the "moto g" family for the midrange. In Japan, the moto g30 and moto g10 were released in March this year, and the moto g9 play was released in October last year. Although there are three such models, this time, even if mobile data communication is turned off once and then turned on, it does not return and mobile data communication cannot be used. It is said that it can be avoided by restarting, but please be aware that it seems to be a problem if mobile data communication can not be used without knowing it. At the time of release, moto g30 and moto g10 are pre-installed with Android 11, moto g9 play is pre-installed with Android 10, and moto g9 play is scheduled to be upgraded to Android 11. Motorola moto g30 Dark Pearl [Authorized Agent] PAML0010JP / AMotorola2021-03-26 Motorola moto g10 Aurora Gray [Authorized Agent] PAMN0017JP / AMotorola2021-03-26 Motorola g9 play 4G / 64GB Sapphire Blue Motorola 2020-10-30 Article Writing : Memn0ck ■ Related links ・ Esmax (S-MAX) ・ Esmax (S-MAX) smaxjp on Twitter ・ S-MAX --Facebook page ・ moto g30 related article list --S-MAX ・ moto g10 related article list --S- MAX ・ moto g9 play related article list --S-MAX ・ Information on mobile data communication problems in "moto g9 play" "moto g10" "moto g30" | Motorola official online store Tweet
